Thank you for visiting our website. If you would like to contact us, you can either do so by phone or email. Also, please consult with your health care provider regarding the use of supplements particularly if you have a health condition or taking prescription medicines.
If you have a question about your order or shipping, email our shipping department directly shipping@physicianformulas.com If you have not had a response within 2 hours during business hours, call 1-877-225-2466.
If you have a question about the products, general supplement questions, or other aspects involved with supplement research, email our research department. Please note that we cannot answer personal and specific health questions. The FDA does not allow us to give advice regarding what supplements you should take, what dosage you should take, how to combine supplements, how they interact with medicines, or how to treat a personal medical condition. These types of questions are best reserved for your health care provider who has evaluated your overall health condition and knows your blood pressure, heart rate and rhythm, has done a physical exam, blood studies, EKG, knows the medicines and the dosages you are prescribed, your diet, any allergies that you may have, and understands your overall medical and mental health. Plus, one person's reaction to a supplement can be quite different than another person's response. For general questions, the research department can be reached at research@physicianformulas.com There are many variables that influence supplement intake and could help guide your doctor's advice, for an excellent review, see Factors that influence supplement use. If you plan to take several supplements together, we suggest you first try them one at a time for a few days to see what kind of benefits or side effects you are having before you combine them.
Telephone Orders Our telephone representatives are friendly and care about giving you great service. However, they are only available to take orders and resolve your shipping problems if you cannot get a hold of the shipping dept directly.. If you have research question, we ask that you email us. Our telephone reps are not trained in medicine. Toll free 1-877-225-2466
If you are placing an order, we will ask for your name, address, credit card #, expiration date, phone number, and which products you wish to order. If all the lines happen to be busy, just leave your message and one of our representatives will call you back promptly.
Note: We reserve the right to refuse service or to accept anyone as a customer if we feel our customer care representatives are being spoken to in a rude manner, or for any other reason. We have countless wonderful customers and we intend to keep serving those who are polite and pleasant and easy to get along with.
If you are calling from outside of the USA, reach us at 1-402-553-0404.
Ordering by Fax To order by fax, please send your name, address, telephone number, email address, credit card number, expriation date, and which products you wish to order. Also indicated if you wish to be shipped postal service, UPS ground, UPS 2 day, or Fedex overnight. For international, we have airmail for 10 dollars and express mail for 35 dollars.
Fax number is 1-760-280-8510
Ordering by mail To order by mail, send a check or money order (faster processing) made to Physician Formulas, Inc:
Physician Formulas 212 Technology Drive Suite B Irvine, California 92618 USA
If you include your email address or phone number, we will contact you when we ship your package.
Personal checks may take a few more days until they clear the bank.
Wholesale Orders If you wish to order large quantities, we offer our products at wholesale prices to health care providers, health food stores, drug stores, and internet sites. Call 1-877-225-2466 and mention to the phone rep your interest in ordering wholesale.
Affiliate Program - 25% We now have a full affiliate program with tracking. We provide probably one of the highest percentages possible. The affiliate program is very easy. If you have a website, we provide you with a link you can place on your website which will link to www.physicianformulas.com See the top of this page and click on Affiliate Program and follow the simple instructions. If you don't have a website, you have the option to hand out business cards or flyers with our website and we can give you a the discount tracking code. You can get started as soon as you wish -- it takes a few minutes to set up. We can also work out other arrangements to suit your particular needs.
FAQs Q. Are the products made by Advance Physician Formulas supplement company approved by the FDA? A. Manufacturers do not need to register their products with FDA nor get FDA approval before producing or selling dietary supplements. Manufacturers must make sure that product label information is truthful and not misleading.
Q. Are all the products made by your company made in the USA? A. Yes, all of the products with the Advance Physician Formulas label are made in the USA -- in California and Arizona.
Q. Why do some of your product pages have wording that says: "This statement has not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease"? A. This statement or "disclaimer" is required by law when a manufacturer makes a structure / function claim on a dietary supplement label. In general, these claims describe the role of a nutrient or dietary ingredient intended to affect the structure or function of the body. The manufacturer is responsible for ensuring the accuracy and truthfulness of these claims; they are not approved by FDA. For this reason, the law says that if a dietary supplement label includes such a claim, it must state in a "disclaimer" that FDA has not evaluated this claim. The disclaimer must also state that this product is not intended to "diagnose, treat, cure or prevent any disease," because only a drug can legally make such a claim.
Q. I just found your web site. It is refreshing to see an honest, apparently medically sound descriptions of the products offered in the spam type emails I receive. Your information of supplements are very appealing. I would like to order but would like for you to recommend a program for me to try. Iam a 72 year old diabetic with diabetic neuropathy and am impotent, My MD has cleared me to try herbal products. Please send me the recommendation requested above. A. Thank you for the positive feedback. However, we can't make individual recommendations, we can only provide information on these supplements and then you can review the information with your doctor and make a decision that suits with your unique self. Please see the Newsletter link to see why there are so many variables that influence the supplements one would take.
Q. Do you offer any herbs or products that can safely be taken by persons who are on other medications or prescription drugs? A. This is too broad a question. Every herb or supplement has a potential side effect, much less than prescription drugs but nevertheless it would be naive to think that natural supplements have no adverse effects. Each herb and supplement has to be learned and understood on its own and how it interacts with medicines. It is much more complicated that giving a simple answer. See the newsletter link for reasons and the factors that have to be considered.
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